Designed with you in mind.

With over 20 years of experience within the monitoring (Call Alert Telecare) industry we have received a lot of feedback regarding these types of alert systems otherwise known as ‘Medical buttons’ and more commonly known as Telecare systems.

The main criticism of this type of system was that they looked too obvious and our customers demanded a telecare system that could be discreetly integrated into the home.

Following this we came up with a solution that provides an alert telecare system offering the same level of care but all neatly packaged into a stylishly designed phone thereby disguising the Call Alert Telecare System and its purpose offering a level of discreteness that is unrivalled in the telecare alert sector.

The Call Alert telecare System has already been configured specifically for your use before it is dispatched meaning no additional setup is required by you other than connecting it to a power point and a phone line.

Our newest Call Alert System offers the following features

• Hearing Aid Compatible
• +40 decible volume boost emergency calling
• +90 decible ringer volume
• Wrist strap and neck strap compatible
• Supports Caller ID
• Upto 30 numbers can be stored

Finally, our emergency pendant is fully water proof meaning you can wear this in the shower or bath without fear of compromising the system.

Announcement - Incorrect pricing stated by competitor

Please note that the total cost in the first year is £172 (or £144 if VAT Exempt) not £275 as incorrectly stated by a competitor. Subsequent years are £144.00 based on £11.99 per month (or £120.00 if VAT Exempt based on £9.99 per month).

Upgraded Call Alert Unit

Please see right panel for more details.

24/7 help at the touch of a button

We are pleased to announce a revolutionary new telecare package that puts you first, providing around the clock care every minute of every day for only £11.99 per month or £9.99 per month if you qualify for VAT exemption. We can provide help at the touch of a button in the event of an accident or mishap that prevents the individual from reaching alternative help easily. Please view the bottom of the page for National Statistics regarding falls relating to people over the age of 65.

Help only when you need it

One of the major advantages of this telecare system is that it provides total independence as the Call Alert Telecare System only comes into action once an emergency call has been raised. This means you can be as independent as you like but still be safe in the knowledge that help can be obtained by just the press of a button via your emergency pendant worn around the wrist, neck or clothing.

This differs from more traditional methods of monitoring where you may be visited by personnel on a regular basis to monitor your well being. While this method can be effective it does also imply an intrusion of privacy and it may also be many hours (or days) before an alarm is raised if a situation has indeed arose and with no access to a phone you must rely on the next visit

Price Pledge Guarantee

We guarantee to beat any price by 5% if you can find a competitor that can offer the same level of service at a better value than what we can offer to you.

Please note that there are no hidden extras, our service is £11.99 per month or even less if you are vat exempt so if you can find better value elsewhere please get in touch.

If the worst thing happens..

If a situation does occur that requires help you simply press the button on your emergency pendant (provided by Call Alert) that can be comfortably worn around the wrist or neck. The emergency pendant then sends a message to a special telephone unit located in your house that in turn calls our 24/7 call alert response teams located within our two Alarm Receiving Centres. Within minutes of the call, the call alert operator can determine whether to phone a nominated contact or the emergency services if required.

Please see 'How it works' for more information.

Who is this for?

While the Call Alert Telecare System would prove obviously beneficial to the elderly who may be prone to falls and would not be easily able to reach the telephone - the Call Alert Telecare System has a huge range of uses from being used as a panic button in the event of a break-in to young children who may not be able to use a telephone to raise a medical alarm if their parent/guardian was incapacitated in some way or other. Remember, no matter what your age or fitness - there may be an event in your life where you simply can not easily obtain help/assistance in a life threatening situation.

Our Promise to you

Our Call Alert Emergency response subscription will provide 24/7 around the clock care, there are no limitations to this service during the subscription as long as it is emergency, panic or medical related. By emergency we mean you need help because you are injured, immobilised or some other condition that prevents you from obtaining assistance easily. This can also be used in a panic situation for example you suspect that an unauthorised person may be within your property. Simply press the button on the emergency pendant and the Call Alert Telecare System will dial the 24/7 emergency response centre.

We have been asked a number of times 'Why do you offer so much more value compared to everyone else?'. There are actually quite a few reasons for this, but the most significant one being:

• The most important - there are no middle men involved.

  You are dealing direct with us the telecare alert station whereas the majority of our competitors use a third party that can significantly increase the cost of your telecare subscription.

National Statistics

• 3000 falls are recorded every day (Age Concern)
• 600,000 people over the age of 65 were admitted to Accident and Emergency due to a fall (2006) (BBC News)
• 3000 of these elderly falls resulted in a fatality. Some of these might have been avoided if help could have been reached in time (Retirement Expert)
• The majority of these falls were by individuals who were otherwise fit, healthy and mobile but due to a fall resulted in broken bones or dislocation thereby completely restricting their movements.
• Majority of falls with people over the age of 65 are in the bathroom.
• One third of people over 65 will fall each year (Office of National Statistics 2002)
• Falls account for 62 per cent of all fatal injuries in older people aged 65 and above (Office of National Statistics 2002)